Refund Policy

Dear Valued customers, dealers, etc.

At UQuick Technologies India Limited (RestoreX360), we enforce a strict no-refund policy in compliance with Indian (Bharat) laws governing digital product sales. Please review the following terms carefully before purchasing our products. By completing a purchase, you bound and agree to the terms outlined in this refund policy.

Whether or not you have signed a document, once we deliver the product key through any method (physical box, email, WhatsApp, Excel file, or other means), you are bound by this refund policy and are not eligible for a refund.

Customers and dealers, etc., are bound by both the old and new refund policies, whether the company informs you of policy changes or not via email, other electronic communication, physical documents, or any other method.

Camera recordings, phone call recordings, or any other electronic communications (including WhatsApp, WhatsApp Business, Telegram, or similar platforms) will not be considered valid grounds for requesting or being eligible for any type of refund.

1. Full Functional Trial Period

To ensure customer satisfaction, we provide a 7-day and 30-day fully functional trial of our product. This trial allows you to evaluate our product’s features and confirm it meets your requirements before making a purchase. We highly recommend testing our full functional trial period before buying the product.

 

2. No Refund Policy

2.1 Once a product key is delivered via physical box, email, WhatsApp, or any other method, no refunds will be issued under any circumstances, whether or not you have signed a document. Delivery of the product key constitutes final delivery.

2.2 If a customer purchases RestoreX360 products and requests a refund after successful delivery, whether you have activated the product or not, no refund will be granted.

2.3 No refunds, cancellations, or exchanges are allowed if a customer accidentally purchases the wrong product. For assistance, please contact our sales team at [email protected].

2.4 If there is a difference in pricing between dealers and dealers, resellers, or other customers, no refunds will be provided, and you cannot claim a refund due to price differences. You also cannot request a refund on the basis that you no longer need the product, as we provide a 7-day and 30-day full-functional trial for evaluation.

2.5 You cannot claim a refund due to differences in pricing between the company website, other websites or e-commerce platforms, and other sales channels.

2.6 If you make a payment via cash, cheque, or any online method, you cannot claim a refund under any payment method.

2.7 Even if you have proof through a camera recording or any other method showing that our company executive collected cash or a cheque, you cannot claim a refund. As per company policy, once we provide the product key via physical box, email, Excel file, WhatsApp, or any other delivery method, no refund will be granted.

2.8 Communications via phone calls, social media apps, or other informal channels will not be considered valid grounds for requesting a refund.

2.9 OEM Development Orders: If you have ordered an OEM Development, the development cost is non-refundable.

 

3. Responsibility for Hardware and Software Issues

3.1 UQuick Technologies India Limited (RestoreX360) is not responsible for any data loss, hardware damage, or other issues arising from using the trial or paid version of RestoreX360 products.

3.2 Customers are encouraged to review the hardware specifications provided on our website to ensure compatibility. We recommend:

  • 8 GB to 64 GB RAM for Windows 7, Windows 8, Windows 10, Windows 11, and future versions.

  • SSD, M.2, or NVMe drives for optimal performance.

  • 150 GB* to 450 GB* of free space in the C drive for Microsoft Windows installation, essential software, and RestoreX360 snapshot backups.

If you experience performance issues on devices, these issues are caused by hardware limitations or any other issues, and no refund will be issued.

 

4. Misuse of Product and License Deactivation

4.1 If a customer, dealer, reseller, or any third party is found misusing RestoreX360 products, their product key or license will be permanently deactivated without any eligibility for a refund.

4.2 Deactivated keys cannot be reactivated. To continue using the product, a new license must be purchased at the latest pricing.

 

5. Unauthorized Payments

5.1 UQuick Technologies India Limited (RestoreX360) is not responsible for unauthorized transactions. You may email account@restorex360.com with supporting documents such as images and bank statements for assistance.

 

6. Dealer and Third-Party Purchases

6.1 If you purchase RestoreX360 products from a dealer, reseller, or any other third-party portal, refunds and cancellations must be handled through that specific dealer or platform in accordance with their refund policies.

6.2 RestoreX360 is not responsible for processing refunds for purchases made outside of the official e-commerce website.

 

7. Price Adjustments and Promotions

7.1 No refunds or price adjustments will be provided due to price drops, promotional offers, or discounts after a purchase is completed.

7.2 Promotional email discounts cannot be applied retroactively after a purchase is completed.

 

8. Product Performance Guarantee

8.1 If a customer requests a refund due to alleged product failure, no refund will be issued if the product performs as advertised.

8.2 Customers are encouraged to test the 7-day and 30-day full functional trial before purchasing to evaluate the product’s capabilities.

 

9. Jurisdiction

This refund policy is governed and construed in accordance with the laws of India (Bharat). Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat, India. (Bharat). Customers, dealers, etc. agree that no legal action, claim, or proceeding may be initiated in any other court or jurisdiction outside of Rajkot, Gujarat, India. (Bharat).

For further assistance or inquiries, please contact us at [email protected].

Thank you for choosing RestoreX360.