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Product Replacement Policy

Date: 06-04-2024

 

Dear Dealers, Distributors, Customers, and Partners,

At UQuick Technologies India Limited, we remain dedicated to maintaining the highest quality standards and providing exceptional service to all our stakeholders. To ensure a seamless and efficient product replacement process, we have outlined the following Product Replacement Policy for your reference.

 

Conditions for Replacement

  • The product key associated with the item must not have been activated or used.

  • You will be required to pay the difference between the original purchase price of the product and the current market price of the replacement product, in addition to an extra 18% GST.

 

How to Request a Replacement

To initiate a product replacement, please send an email to [email protected] with the following details:

  1. Product Name and Model

  2. Serial Number or Product Key (if applicable)

  3. Proof of Purchase (receipt or invoice)

  4. Confirmation that the product key has not been activated

  5. Contact Information (name, phone number, and delivery address)

Upon approval of your request, our team will provide you with detailed instructions on how to proceed with the replacement.

 

Important Notes

  • Requests that do not meet the conditions outlined above will not be processed.

  • The price difference for the replacement product must be paid as per the current market rates, with an additional 18% GST, in accordance with company policy.

If you have any questions or require assistance, please reach out to us at [email protected].

Thank you for your understanding, cooperation, and continued trust in UQuick Technologies India Limited. We look forward to serving you.

 

Authorized By,

UQuick Technologies India Limited Management.